Articles on: Order Fulfillment

Why can't I complete auto fulfill orders?

For making it clear, when you are doing auto fulfill your order, there's some information of your order was missed and not completed, such as: city, country, phone number... so it will stop you and your order won't be able to be completed.

Please kindly click on the Customer Name:

and then see the fulfillment details:

Please check the incorrect information again, then revise the correct one and click "Save" to go on confirming payment and finishing fulfillment.

I hope this might be helpful for out.

Should you have any other concerns, feel free to let us know via our live chat channel by clicking on the bottom right icon inside the app, or our email at Thank you!

Updated on: 24/05/2023

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