Articles on: Manage Orders

How to get tracking code update?

After you fulfill the order successfully by Ali Orders app, the order status will be changed to Awaiting Shipment and added the AliExpress No. 

To get the tracking code update, simply follow these steps:

Go to the Order List > Awaiting Shipment tab.

Click on View Shipping status button next to each placed order to update the tracking code for one-by-one orders.

OR click on Sync Order Status button on the top-right corner to quickly update tracking code for all placed orders.

If the supplier has already shipped the order, Ali Orders will mark the order as Fulfilled and add the tracking code.

Should you have any other concern, feel free to let us know via our live chat channel by clicking on the bottom right icon inside app, or our email at

Updated on: 24/05/2023

Was this article helpful?

Share your feedback


Thank you!